General Terms And Conditions
I. General Terms and Conditions (GTC)
§ 1 Basic Provisions
(1) The following terms and conditions apply to all contracts you enter into with us, as the provider, via the Internet platform. Unless otherwise agreed, the inclusion of any terms and conditions you may use is hereby rejected.
(2) A “consumer” within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity. An “entrepreneur” is any natural or legal person, or a partnership with legal capacity, who, when entering into a legal transaction, acts in the course of their independent professional or commercial activity.
§ 2 Formation of the Contract
(1) The subject matter of the contract is the sale of goods.
(2) When we list an item, the activation of the product page constitutes a non-binding offer to enter into a purchase contract under the terms and conditions contained on the product page (product description).
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3. Contract Language, Storage of Contract Text
3.1. The contract language is German.
3.2. We do not store the complete contract text. Before submitting the order, the contract details can be printed using the browser’s print function or saved electronically. Once we receive your order, we will resend the order details, the legally required information for distance sales contracts, and the General Terms and Conditions to you via email.
4. Essential Characteristics of the Goods or Services
The essential characteristics of the goods and/or services are set forth in the product description and the supplementary information on our website.
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5. Prices and Payment Terms
5.1. The prices listed in the respective offers, as well as the shipping costs, represent total prices. They include all price components, including all applicable taxes.
5.2. The applicable shipping costs are not included in the purchase price. They can be viewed by clicking a button labeled accordingly on our website or in the respective product description, are shown separately during the ordering process, and must be paid by you in addition to the purchase price, unless free shipping has been promised.
5.3. The payment methods available to you are listed under a button labeled accordingly on our website or in the respective product description.
Payment processing via PayPal is handled through the payment system of PayPal (Europe) S.à r.l. et Cie, S.C.A.
5.4. Unless otherwise specified for individual payment methods, payment obligations arising from the concluded contract are due immediately.
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6. Delivery Terms
6.1. The delivery terms, delivery date, and any applicable delivery restrictions can be found under a button labeled accordingly on our website or in the respective product description.
Unless a different timeframe is specified in the product description or our delivery terms, the goods will be delivered within 3–5 days after the contract is concluded (however, in the case of agreed prepayment, only after you have issued your payment instruction).
6.2. If you are a consumer, the law stipulates that the risk of accidental loss or accidental deterioration of the sold item during shipment does not pass to you until the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a shipping company not designated by the business or any other person designated to carry out the shipment.
If you are a business, delivery and shipment are at your risk.
7. Statutory Liability for Defects
7.1. Liability for defects in our goods is governed by the “Warranty” provisions in our General Terms and Conditions (Part I).
7.2. As a consumer, you are requested to inspect the goods immediately upon delivery for completeness, obvious defects, and shipping damage, and to notify us and the carrier of any complaints as soon as possible. If you fail to do so
8. Kustom Terms and Conditions
8.1 Payment by Invoice and Financing
In cooperation with Kustom AB (Reg. No. 559463-5038), Torstenssonsgatan 4, 114 56 Stockholm, Sweden, we offer you purchase by invoice and installment plans as payment options. Please note that Kustom Invoice and Kustom Installment Purchase are available only to consumers and that payment must be made to Kustom in each case.
8.2 Kustom Invoice
When purchasing on account with Kustom, you always receive the merchandise first and always have a payment term of 14 days. The complete Terms and Conditions for purchase on account can be found here.
8.3 Kustom Installment Plan
With Kustom’s financing service, you can pay for your purchase flexibly in monthly installments of at least 1/24 of the total amount (with a minimum of €6.95). Further information on the Kustom Installment Plan, including the Terms and Conditions and the European Standard Information on Consumer Credit, can be found here.
European Online Dispute Resolution Platform
The European Commission has established an online platform for the online resolution of disputes (“ODR Platform”) between businesses and consumers. The ODR Platform is available at: https://ec.europa.eu/consumers/odr/.