Right of Withdrawal
Right of Withdrawal & Instructions on Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us:
St. Martin LebensWerk gGmbH
Mühlgasse 10
02929 Rothenburg
Phone: 0173 3487035
Email: mail@manufaktur-martinshof.de
by means of a clear statement (e.g. a letter sent by post or an email) regarding your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send the notification concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without delay and at the latest within 14 days from the day on which we receive notice of your withdrawal from this contract.
We will use the same means of payment for this reimbursement as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.
We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You shall send back or hand over the goods to us without delay and in any event no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send off the goods before the 14-day period has expired.
You shall bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusion or Premature Termination of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for whose manufacture an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer (e.g. items with custom engravings, custom text, or personalized inscriptions).
The cancellation period is 14 days, without giving any reason, starting from the day on which you or a third party designated by you—other than the carrier—took possession of the goods.
To exercise your right of withdrawal, you must notify us:
St. Martin LebensWerk gGmbH
Mühlgasse 10
02929 Rothenburg
Phone: 0173 3487035
Email: mail@manufaktur-martinshof.de
by means of a clear statement (e.g., a letter sent by mail or an email) regarding your decision to withdraw from this contract.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments received, including shipping costs. This does not include any additional costs incurred because you chose a shipping method other than our cheapest standard shipping option. The refund will be issued immediately and no later than 14 days from the day we receive your notice of withdrawal. We will use the same payment method for this refund that you used for the original transaction. Under no circumstances will you be charged any fees in connection with this refund.
We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever comes first.
You must return or hand over the goods to us without delay and, in any case, no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you ship the goods before the 14-day period expires. You are responsible for the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that goes beyond what is necessary to inspect their condition, characteristics, and functionality.
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
St. Martin LebensWerk gGmbH
Mühlgasse 10
02929 Rothenburg
Phone: 0173 3487035
Email: mail@manufaktur-martinshof.de
by means of a clear statement (e.g., a letter sent by mail or an email) regarding your decision to withdraw from this contract. You may use the attached sample withdrawal form for this purpose, though its use is not required.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we must refund to you all payments we have received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than 14 days from the day on which we receive notice of your withdrawal from this contract.
We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.
You must return or hand over the goods to us immediately and, in any case, no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you ship the goods before the 14-day period expires. You are responsible for the direct costs of returning the goods.
You are only liable for any loss in value of the goods if such loss is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.
Exclusion or Premature Termination of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for which the consumer’s individual selection or specification is decisive for their manufacture, or that are clearly tailored to the consumer’s personal needs (e.g., items with custom engravings, custom text, or personalized inscriptions).
